Terms and conditions

Summerland is the craft business of Ruth Douglas

You can reach us by snail mail at

5 George Street

By email at ruth@summerlandcreative.com

How to order
Please use the paypal buttons to order from the site, postage and packing fees will be added during the checkout process and as are follows:
Single tutu packs ~ £3.00 per pack
Multiple tutu packs ~ £6.00 per order
Baby slippers ~ £3.00 per order

All goods are dispatched by first class post within three working days.  If there is a delay you will be notified by email.
All goods are handmade and may vary from the product photographs.
In the event of your chosen product being out of stock you will be notified and be able to choose an alternative product up to the same value or a refund.

Returns and refunds
Full refunds are available for goods returned within 14 days of buyer receipt of them.
Goods must be returned with the original packaging.
Unused faulty or incomplete goods may be returned for refund at any time, please include an explanatory note.
I am sorry that I cannot cover the cost of returns if you change your mind, but the cost of returns for faulty or incomplete goods will be refunded.
Postage for substitute goods will be borne by me.
To help me improve my products and service please email me your comments or complaints directly at ruth@summerlandcreative.com 

Data protection
Customer information entered during the ordering process will not be shared with any third party other than to address fraudulent or criminal activity.